Just got my heads back from TEA all scratched up.....

This make me sick...My heads looked flawless and were only ran 3 hours...Now i have to have them resurfaced and clean the ends and intake up...Hard to trust anyone anymore...

What did TEA have to say about it?

bump for a good read...... http://www.yellowbullet.com/forum/showthread.php?t=603694&highlight=colormebad

richter69 wrote:bump for a good read......       http://www.yellowbullet.com/forum/showthread.php?t=603694&highlight=colormebad

haha.

This is only 20% of the story! It gets wayy better...The truth will set you free...... 

You know how they were when you sent them ... do you know how they were when they RECEIVED them...?

NOT the same thing...

Exactly how much money did you pay them...?

You building a show piece or a race car?
 
Hit the ends with a buffer and be happy....... The intake face is irrelivant and the scratches on the decks look like shipping damage.

What is it you are trying to show in the 3rd pic ?

I ask , because the "discoloration" in the middle of the pic looks like corrosion cause by water in a cooling system...

dfree383 wrote:You building a show piece or a race car?
 
Hit the ends with a buffer and be happy....... The intake face is irrelivant and the scratches on the decks look like shipping damage.

X 2

QtrWarrior wrote:

dfree383 wrote:You building a show piece or a race car?
 
Hit the ends with a buffer and be happy....... The intake face is irrelivant and the scratches on the decks look like shipping damage.

X 2

What does it matter if it's a show car or a race car, I wouldn't want my goodies scratched up.

That's why you tape up the finished surfaces before you do any work for a customer.

I agree with Randy It could have been done in shipping though. I would give TEA the benefit of the doubt until proven.

I scratch up superduty headlights on purpose.........


Ill make sure and take lots of before pics prior to sending my heads to Da Snake here in a few weeks.........

richter69 wrote:bump for a good read......       http://www.yellowbullet.com/forum/showthread.php?t=603694&highlight=colormebad

Don't have time to read 21 pages. Cliff note version?

IDT-572 wrote:

QtrWarrior wrote:

dfree383 wrote:You building a show piece or a race car?
 
Hit the ends with a buffer and be happy....... The intake face is irrelivant and the scratches on the decks look like shipping damage.

X 2

What does it matter if it's a show car or a race car, I wouldn't want my goodies scratched up.

That's why you tape up the finished surfaces before you do any work for a customer.

I agree with Randy It could have been done in shipping though. I would give TEA the benefit of the doubt until proven.

I would have understood what your saying if he would have called me and told me they were...No mention of damage at all , the 10 or 11 weeks they kept them at all..I would have called the cust as soon as the heads arrived if they were damage ....And ups has already backed me up on how good they were packaged when they left..Would had to been a 10 car pileup and ran over by a train after the way i had them packed...

What a bunch of dicks, saying that is ok for someone to handle something you paid hard earned money for like that is about like saying don't get mad if you took your brand new car to be detailed and they dried it with emery cloth!

colormebad wrote:Just got my heads back from TEA all scratched up.....

Maybe it's a matter of personal preference and/or what's really important relative to the application, but frankly if I had a brand new set of heads for a personal racing engine and they came back to me scratched like this I wouldn't give a ratt's ass as long as they did for the engine what they were supposed to do. Cleaning up a few scratches is no big deal. If it were something I couldn't handle on my own (and blending scratches from aluminum is easy for me) and cosmetics did matter, then I might ask the second party to fix the oversight.

Instead, what I do see is a guy plastering his complaint all over the internet instead of negotiating his concern to some sort of mutual satisfaction directly with the second party involved.

Paul Kane

Paul Kane wrote:

colormebad wrote:Just got my heads back from TEA all scratched up.....

Maybe it's a matter of personal preference and/or what's really important relative to the application, but frankly if I had a brand new set of heads for a personal racing engine and they came back to me scratched like this I wouldn't give a ratt's ass as long as they did for the engine what they were supposed to do. Cleaning up a few scratches is no big deal. If it were something I couldn't handle on my own (and blending scratches from aluminum is easy for me) and cosmetics did matter, then I might ask the second party to fix the oversight.

Instead, what I do see is a guy plastering his complaint all over the internet instead of negotiating his concern to some sort of mutual satisfaction directly with the second party involved.

Paul Kane

You just dont understand... it has been more than just this 1 problem...I could write book! I have tryed over and over with them for months and months and all they do is lie to me..I cant stand a liar...

Ive had stuff like this happen before, I don't use them for anything now.

When Brian was there he always returned calls and helped me out...Not now...I will use someone else from now on

bigblok2000ranger wrote: saying that is ok for someone to handle something you paid hard earned money for

STORIES from both sides do not jive at all. COMPLETELY different.
We have never been told about how much money was spent here ... could be "0" for all anybody knows.
That is what TEA said on the "bullet".

4,900 to start with..When i first bought them...They were brand new and were in the box in the house till i got ready to sit them on....Between the 2 business i have spent almost 4,000 out of pocket on 2 new blocks screwed up/head screwups..It never ends and take too long to type..I have too many friends that seen all this in person to know who the hones person is..UPS knows me well, even 2 of the ups guys are fellow racers..They have my back on the lie that the heads came that way to them..My engine was flawless

whatbumper wrote:

richter69 wrote:bump for a good read......       http://www.yellowbullet.com/forum/showthread.php?t=603694&highlight=colormebad

Don't have time to read 21 pages.  Cliff note version?

Cliff notes now that is a good one (and needed)  

Hey Blake need to reduce the picture size of your mustang. Darn thing takes too long to scroll past  

466cj wrote:

whatbumper wrote:

richter69 wrote:bump for a good read......       http://www.yellowbullet.com/forum/showthread.php?t=603694&highlight=colormebad

Don't have time to read 21 pages.  Cliff note version?

Cliff notes now that is a good one (and needed)  

Hey Blake need to reduce the picture size of your mustang. Darn thing takes too long to scroll past  

Your right, I'm having problems shrinking it.............. 

NO, Blake leave the pic like it is  

Okay guys, I went to the Yellow Bullet and tried to read the 23 pages of colormebad's post. It seems to me that they weren't new heads, but used, that they dated back to 2007, were ordered by somebody else (BB&T) and that TEA bent over backwards trying to help him out. Still not sure whether the valves were Victory or Ferrea. At the end of the day, it seems to me that colormebad has a chickenshit complaint about some Scotchbrite scratches on the ends of the heads. Bottom line,,,,colormebad is the kind of customer that you can never please, even if you were Jesus Christ and perfect.

Charlie

IDT-572 wrote:

QtrWarrior wrote:

dfree383 wrote:You building a show piece or a race car?
 
Hit the ends with a buffer and be happy....... The intake face is irrelivant and the scratches on the decks look like shipping damage.

X 2

What does it matter if it's a show car or a race car, I wouldn't want my goodies scratched up.

That's why you tape up the finished surfaces before you do any work for a customer.

I agree with Randy It could have been done in shipping though. I would give TEA the benefit of the doubt until proven.

Blake,

I wasn't trying to say that they shouldn't have exercised "due care" in handling his heads..... BUT..

With the exception of the 2 "marks" near the threaded hole in pic #1, There is nothing there that 5 minutes with some red scot-brite
couldn't fix.. and that's doing it by hand...
And unless they are ALOT worse in person, I bet those 2 marks could be hand worked also...